AI adoption across financial services has reached a new stage. 86% of firms have formally adopted AI tools, up 15 percentage points from 2025 and 41 percentage points from 2024.

    But adoption is only part of the story.

    As AI becomes embedded across financial services, firms face a more complex challenge: demonstrating that governance, oversight, and controls are keeping pace. While 81% of firms say their AI oversight is calibrated to risk, only 51% say they could produce review documentation on short notice.

    ACA and the National Society of Compliance Professionals (NSCP) surveyed 261 industry professionals for the third annual AI Benchmarking Survey to understand how firms are moving from AI adoption toward accountability and measurable impact.

    Download the report to benchmark your firm and explore:

    • How AI adoption and use cases are evolving across financial services
    • Where AI governance has matured and where assurance gaps remain
    • How firms are addressing privacy, cybersecurity, testing, and human oversight
    • How organizations are strengthening diligence around AI-enabled vendors
    • Where firms are realizing measurable value from AI and what is standing in the way
    • Four priorities firms should consider as AI becomes more embedded and autonomous

    Download the Report