Proactive Electronic Communications Surveillance

With a billion reasons for communications compliance, a policy alone isn’t enough.


Talk to ACA about an eComms Surveillance Solution

How many communication channels do you use daily?

Every day, 92% of users in the US use SMS messages, 80% use video calls, and 67% use messaging apps like WhatsApp*. In September, the SEC fined 16 Wall Street firms and a private fund manager more than $1.1B for failing to comply with electronic communications regulations.

In this environment, a policy alone is no longer sufficient. You need a multi-pronged approach to the compliance of your electronic communications:

1- Gap analysis expertise to identify potential problems
2- Technology for proactive monitoring and alerts
3- Experienced people to augment your compliance team


► eComms Gap Analysis:

Hands-on advisory support and in-depth outsourced review mean our surveillance specialists review your greatest communications risks and analyze and interview your procedures and staff to identify others. Training is included for your team on the appropriate use of electronic communications.

eComms Surveillance Technology

Beyond policy and training, being proactive demands an electronic surveillance platform that can:

• Process natural-language
• Ingest mobile traffic, messaging, and voice calls
• Identify high-risk activities and behavior
• Provide meaningful alerts
• Limit false positives

ACA’s software solution addresses each need in an intuitive interface that saves time reviewing electronic and voice communications to let your users focus on reviewing results and addressing risks instead.

eComms Managed Services:

Where technology is not enough, or because your core business just isn’t surveillance, ACA can augment your team with its own compliance and risk professionals to review communications on an ongoing basis to help you meet your regulatory obligations.

Now is the time to be proactive!
Zoom, Teams, SMS, and WhatsApp use grows every day. Connect with us about your eComms surveillance situation before a potential problem becomes an expensive one.


Interest in learning more? Complete the form above to talk with our eComms team about your unique needs and our customized solutions.