Electronic Communications Surveillance – Is Your Firm Doing Enough?

    Minimize non-compliant communication risks by implementing a thorough eComms surveillance and archive solution.

    In today's landscape, individuals engage in trading across an increasing number of different platforms. The communications supporting these trading activities can originate from virtually anywhere through various electronic communication channels. As a result, capturing these communications and comprehending their contextual nuances has become considerably more challenging.

    To reduce risks, companies should employ eComms monitoring     and surveillance tools that scan employee messages for any suspicious content to identify potentially risky communications.
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    Why focus on eComms surveillance now?

    It's clear that electronic communications (eComms) oversight holds significant regulatory importance, given the prominent -- and costly -- penalties associated with not retaining eComms, as seen in the US with recent fines the SEC levied against large financial institutions over Books and Records and other eComms violations. Further afield, regulatory bodies in Europe are issuing significant penalties for misuse of off-channel communications. Many firms have been forced to question: “Are we doing enough?” 

    The complexity of eComms compliance lies in its constantly evolving nature. Compliance teams must stay vigilant in monitoring the communication methods employees currently utilize and be prepared for innovations that will emerge in the future. 

    Capture everything required with confidence

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    ACA’s ComplianceAlpha® eComms Solution is an integrated machine learning-based surveillance and investigations platform that ingests email, voice, instant messaging / collaboration, texting / mobile messaging, and financial messaging to provide firms with a complete view of potential high-risk activities and behavior across their organization. 

    By reducing false positives and delivering precise, meaningful alerts, our solution increases the effectiveness and efficiency of your firm’s electronic communication surveillance operations, reducing the overall total cost of ownership.

     

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    ACA’s eComms Surveillance and Monitoring software solution enables firms to:

    • Proactively mitigate, identify, analyze, and quantify communication-related risks.
    • Uncover unauthorized communication channels.
    • Streamline communication review processes.
    • Centralize message archiving to facilitate efficient search and compliance with recordkeeping requirements.

    Why the industry’s top firms choose ACA's communication surveillance software:

    • Lower cost of ownership
    • Fast deployment and ease of operation
    • Automation – Our solution teaches itself, no need for data scientists
    • Highly granular control of policy output
    • Fast and transparent policy enhancement
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    ACA’s eComms solutions

    In this environment, policies and attestations are not enough. Depending on your firm’s needs, ACA can provide a multi-pronged approach to the compliance of your electronic communications surveillance that includes:

    Technology for proactive monitoring and alerts
    ACA’s software solution addresses each need in an intuitive interface that saves time reviewing electronic and voice communications to let your users focus on reviewing results and addressing risks instead.
    Experienced experts who augment your compliance team
    Where technology is not enough, or because your core business just isn’t surveillance, ACA can augment your team with its own compliance and risk professionals to review communications on an ongoing basis to help you meet your regulatory obligations.
    Gap analysis expertise to identify potential problems
    Hands-on advisory support and in-depth outsourced review mean our surveillance specialists review your greatest communications risks and analyze and interview your procedures and staff to identify others. Training is included for your team on the appropriate use of electronic communications.

    Manage your employees' use of electronic platforms to communicate with colleagues and clients with ComplianceAlpha®.

    Who We Serve:

    • U.S. Asset Managers
    • Registered Investment Companies Investment managers and investment advisers
    • Private markets firms, including private equity, private credit, venture capital, infrastructure and real estate fund managers and their portfolio companies
    • Broker-dealers
    • Hedge funds
    • Wealth managers
    • Asset managers
    • Commodity trading advisors
    • Investment companies, including mutual funds, ETFs, interval / tender offer funds and business development companies
    • Domestic and international banks and their affiliates

    Contact us to see firsthand how we can help your firm identify potential high-risk activities and behaviors more effectively and efficiently.